Customers Can Return Unopened Items

1. Returning Unopened Items:

We accept returns of new and unopened items. You may return unopened items in their original packaging within 14 days of delivery, accompanied by a receipt or proof of purchase.

If 14 days have passed since your delivery, we cannot offer a refund or exchange. Only regular-priced items are eligible for refunds.

Sale items are non-refundable.

2. Exchanges:

We do not offer exchanges. You will need to return your order following these terms and place a new order for the items you wish to purchase.

3. Shipping:

You are responsible for covering the shipping costs associated with returning your item.

We are not responsible for any loss or damage incurred during shipping. Additionally, you must prepay all shipping and insurance fees (if applicable) for returns.

If your return is eligible for a refund, the refund will not include any shipping and handling fees listed on the packing slip or invoice.

To return an item you purchased, please contact us via email at contact@nailitstickers.com.

You will then need to mail your items, along with a copy of your receipt and any other relevant information about your purchase, to the address provided in our response email.

4. Process:

Once we receive your item, we will inspect it and notify you via email, within a reasonable timeframe, whether you are eligible for a refund.

If you are eligible, we will refund the purchase price, and a credit will be applied to your original payment method. Shipping and handling fees you initially paid are non-refundable, and the refunded amount will not include shipping costs.

Please allow up to 30 business days after receiving our email for the refund to appear on your statement.